Hiring: Human Resource Manager
Company: Chai O Clock
Location: Islamabad, Islāmābād, Pakistan / On-Site
Employment Type: Full-Time
Seniority Level: Mid-Senior level
Estimated Salary: PKR 100,000 - PKR 160,000 per month (Market standard for seasoned HR professionals within premium food & beverage and hospitality retail chains in Islamabad)
Industry: Hospitality / Food & Beverages / Restaurants
Company Overview
Chai O Clock is an established, high-growth premium hospitality and culinary brand dedicated to engineering a unique, cozy, and vibrant environment where families and friends connect. Renowned for combining traditional tea traditions with modern, mouthwatering food palettes, the enterprise places exceptional guest service and immersive dining experiences at the center of its operations.
Chai O Clock values organizational excellence, operational efficiency, and a people-first work culture. By continuously expanding its regional presence, the company provides a structured corporate framework where corporate strategies and hospitality talent align to foster memorable consumer experiences.
Key Responsibilities
Strategic HR Alignment: Formulate, develop, and deploy comprehensive human resource strategies that align directly with Chai O Clock’s operational benchmarks and expanding business objectives.
Full-Cycle Talent Acquisition: Direct full-funnel recruitment, structural screening, assessment pipelines, and welcoming onboarding workflows for both retail management and restaurant frontline operations.
Performance Architecture: Manage and optimize performance appraisal systems, structural KPI monitoring, and specialized employee development programs to ensure high standards of hospitality service.
Employee Relations & Conflict Resolution: Act as the core advisory authority on internal employee relations, driving fair conflict resolution, progressive disciplinary procedures, and a respectful workplace culture.
Regulatory Compliance & Policy: Oversee absolute compliance with regional and national labor frameworks while maintaining and updating internal standard operating procedures (SOPs).
HR Data & Metrics Governance: Systematically maintain secure personnel records, track workforce data analytics, and generate reports covering turnover rates, headcount stability, and acquisition costs.
Compensation & Payroll Synchronization: Coordinate the structural allocation of employee compensation models, benefits packages, and attendance logs in tight synchronization with the corporate finance division.
Experience & Qualifications
Hospitality or Retail HR Pedigree: Proven professional history acting as an HR Manager, Assistant Manager, or Senior People Specialist, with direct experience within the hospitality, restaurant (QSR/Fine Dining), or high-growth retail industries preferred.
Employee Relations Mastery: Strong background in navigating cross-functional employee dynamics, handling localized grievance panels, and developing staff retention initiatives.
Strategic Resource Management: Demonstrated experience implementing performance metrics, structured training frameworks, and workforce stability strategies for distributed site teams.
Interpersonal Excellence: Outstanding communication and leadership skills, showing a clear capability to build bridges across restaurant site workers and senior corporate management.
Technical Skills Required
- Operational familiarity with Human Resource Information Systems (HRIS) and specialized time-and-attendance tracking applications.
- Mastery of standard data tracking tools (such as Microsoft Excel or Google Sheets) for logging workforce data analytics, payroll files, and organizational charting.
- Experience with cloud-based Applicant Tracking Systems (ATS) and regional job matching portals to scale candidate pipelines.
- Thorough functional comprehension of Pakistani Labor Laws, wage regulations, and workplace safety compliance parameters.
Apply Now
If you are a driven human resources professional ready to direct the talent operations and people strategies for a premier hospitality brand, we encourage you to apply.
Please submit your updated corporate resume, previous workforce performance summaries, and regional compliance history to our central talent acquisition panel.