Hiring: Operational Specialist (Singapore)
Company: Insight Genesis (IGAi)
Location: Singapore, Singapore (Fully Remote)
Employment Type: Full-time
Seniority Level: Mid level
Estimated Salary: SGD 4,500 - SGD 7,000 per month (Based on current market benchmarks for remote operations professionals within Singapore's advanced AI and tech sectors)
Industry: Computer Software / Artificial Intelligence / Financial Services
Company Overview
Insight Genesis (IGAi) leverages advanced AI algorithms to predict human behavior and deliver personalized, actionable insights in finance, career, education, and health. By addressing challenges in unbanked and emerging markets, Insight Genesis creates tailored solutions that help individuals navigate life's most important decisions.
The company connects data, behavior, and predictive AI into one intelligent ecosystem that overcomes the limitations of siloed systems. Its platform unifies four verticals—Financial, Human Resource, Education, and Health & Wellness—offering customized recommendations to enhance people's journeys and improve decision-making in a data-driven world.
Key Responsibilities
Operational Workflow Optimization: Support daily backend operations, refine corporate workflows, and systematically drive process efficiency across the platform.
Project Management Lifecycle: Coordinate cross-functional tasks, track strategic milestones, meet firm deadlines, and ensure successful delivery of company initiatives.
Analytical & Data Support: Provide comprehensive analytical support to evaluate data patterns, identify operational bottlenecks, and solve problems effectively.
Cross-Functional Collaboration: Facilitate communication among stakeholders and cross-departmental teams to align on shared organizational goals.
Team Engagement & Alignment: Actively participate in operational team meetings, deliver prompt issue resolution, and manage multiple priorities in a fast-paced environment.
Experience & Qualifications
- Demonstrated background in operations management, with a proven ability to streamline processes and manage project queues cleanly.
- Strong analytical mindset, showing deep attention to detail when breaking down complex data fields and operational metrics.
- Excellent verbal and written communication skills to build alignment across remote, distributed teams.
- Comfortable operating within a high-growth tech environment, managing multiple tasks independently without sacrificing output quality.
- Knowledge or direct professional experience in sales pipelines and client engagement processes is highly advantageous.
- Academic Minimum: Bachelor's degree in Business, Operations, or a related field; or equivalent professional experience.
Technical Skills Required
AI Ecosystem Familiarity: Strong foundational understanding of AI technologies and their practical applications across Finance, HR, Education, and Health.
Project Planning Software: Proficiency utilizing modern collaborative project management trackers (such as Asana, ClickUp, or Jira) to log tasks and view delivery timelines.
Data Analysis Frameworks: Competency handling productivity suites, spreadsheet databases, and reporting interfaces to analyze performance patterns.
How to Apply
To apply for this position, please submit your updated resume through our global remote application terminal or your preferred local job board platform.