Business Systems Analyst | Jabil
Company: Jabil
Location: Singapore, Singapore (On-site)
Employment Type: Full-time
Seniority Level: Mid level
Estimated Salary: SGD 5,500 - SGD 7,800 per month (Based on current market standards for enterprise systems analysts within Singapore's advanced manufacturing and industrial technology sectors)
Industry: Electrical & Electronic Manufacturing / Information Technology & Services
Company Overview
Jabil is a global manufacturing solutions provider delivering comprehensive design, engineering, and enterprise management services across multiple industries. With a massive international footprint, we empower the world's leading brands to scale their products from concept to market.
In our Singapore operational hubs, we merge advanced automation with supply chain intelligence. We operate under a strict global code of absolute transparency, data security, and workplace health and safety, driving continuous process re-engineering across our technical divisions.
Key Responsibilities
Process Analysis & Cost/Benefit Evaluations: Conduct detailed business process inquiries, organizational needs assessments, and preliminary cost/benefit reviews to seamlessly align enterprise IT architectures with overarching business initiatives.
Functional Spec Architecture: Translate complex user requirements, system performance gaps, and operational bottlenecks into highly structured functional and technical specifications for application development, system enhancement, and rigorous UAT (User Acceptance Testing).
System Optimization & Re-engineering: Analyze existing application procedures to eliminate non-value-added steps, consolidate tasks, streamline workflows, and aggressively drive technical process re-engineering.
Project Roadmap Coordination: Formulate detailed project blueprints, implementation schedules, and milestone metrics, providing explicit status updates to key business unit managers.
Technical Escalation & Support: Serve as a core tier-3 escalation anchor for high-priority system troubleshooting issues, maintaining open communication with cross-functional teams, global customers, and external enterprise software vendors.
Data Security & Policy Governance: Ensure absolute, 100% adherence to all corporate information security protocols, data privacy laws, and operational compliance directives to preserve proprietary configurations.
Global Best-Practice Cross-Pollination: Analyze continuous improvement metrics and share actionable data trends across alternative global Jabil facilities to ensure the deployment of "best-in-field" systemic configurations.
Experience & Qualifications
- Proven track record operating as a Business Systems Analyst, IT Product Owner, or Functional Consultant within a large enterprise setting.
- Excellent communication, documentation, and interpersonal skills, with a demonstrated ability to interview users and extract actionable, clear technical requirements.
- Strong problem-solving instincts, comfortable navigating high-ambiguity situations and building out clear user guides and technical workflow diagrams.
- Clear customer-service mindset, focused on resolving technical degradation vectors quickly and predicting user friction points.
- High level of personal integrity and discretion when handling sensitive corporate databases, financial models, or customer-specific records.
- Academic Foundation: A Bachelor’s degree in Business Information Systems, Computer Science, Industrial Engineering, or a highly related technical discipline is typically preferred.
Technical Skills Required
Requirements Modeling: Expert ability to map out system requirements via UML diagrams, functional workflow schemas, data swimlanes, and structured mockups.
Enterprise ERP Infrastructure: Practical understanding of multi-tiered information systems, manufacturing operations software, supply chain tracking logic, or corporate database structures.
Project Management Tooling: Working knowledge of agile software tracking platforms (e.g., Jira, Confluence, Microsoft Project) to govern release lifecycles and maintain system logs.
Fraud Advisory Warning
When applying for a position at Jabil, please note that all official communication will be channeled exclusively through our verified corporate recruitment pipeline utilizing @jabil.com email domains or through direct, verified outreach from a Jabil team member.
Jabil never requests transactional payments, processing fees, or sensitive identification data (such as passport numbers, national IDs, or financial bank routing details) over the phone or via email during the interview lifecycle.