Office Manager - Griswold Home Care - Red Bank, NJ
🚨 Griswold Home Care is Hiring: Office Manager
Quick Summary: Griswold Home Care is seeking a dynamic, customer-oriented Office Manager to lead daily operations and support care communities across Ocean and Monmouth Counties.
This fast-paced role blends healthcare operations, team supervision, customer service, and community matching to help clients maintain their independence.
📍 Location: Red Bank, NJ (Servicing Ocean and Monmouth Counties)
💼 Job Type: Full-time
🎓 Experience Required: Operations, Customer Service, or Home Care Background Preferred
💰 Estimated Salary: Competitive Market Standard
⏳ Application Deadline: Open Until Filled
Griswold Home Care, one of the country’s premier home care agencies providing compassionate 24/7 non-medical care, is actively recruiting a high-energy Office Manager for its Red Bank, NJ location.
For nearly half a century, Griswold has been driven by its core commitment to help adults "live assured"—ensuring they enjoy the independent quality of life they want in the place they love. Operating at the critical center of local office operations, this multi-faceted role serves as the structural bridge connecting clients, registered caregivers, and healthcare referral networks.
If you are looking for a rewarding, diverse career track that touches social services, recruiting, human resources, finance, and local relationship-building, Griswold offers an empowering platform where your operational leadership directly impacts lives.
🔑 Key Responsibilities
As the Office Manager, you will supervise the internal office framework and manage community-facing engagement across a variety of daily operational touchpoints:
Client Relations and Caregiver Matching
Consultative Onboarding: Coordinate and conduct in-person meetings with prospective clients and families to evaluate their home care needs and explain service options.
Relationship Development: Build strong professional rapport with non-medical caregivers registered with the local office to understand their specific skill sets, schedules, and geographic preferences.
Strategic Coordination: Utilize data-driven assessment to accurately match clients with compatible caregivers who meet their specific care plans and personality requirements.
Office Operations and Local Marketing
Daily Workflow Supervision: Oversee all core backend operations of the Red Bank branch, ensuring complete compliance with home care procedures and administrative standards.
Community Sales & Marketing: Serve as a brand ambassador by marketing Griswold's non-medical companionship, home service, and personal care programs directly to regional healthcare referral sources.
Cross-Functional Synergy: Foster a collaborative, fast-paced team environment, working hand-in-hand with recruiting and human resources staff to maintain high service quality.
🎯 What They Are Looking For (Requirements)
To excel in this multifaceted branch management environment, candidates must demonstrate a strong balance of operational discipline and empathetic communication.
Core Experience and Structural Proficiencies
Operational Background: Proven experience managing small-to-midsize business settings, ideally with a background rooted in healthcare management, home care services, senior living, or hospitality.
People & Supervison Skills: Demonstrated capability to supervise administrative personnel, manage employee calendars, and resolve consumer-facing issues quickly and independently.
Multitasking Agility: A proven track record of handling shifting priorities across sales, payroll assistance, recruitment tracking, and regulatory documentation with high attention to detail.
Personal Traits and Community Mobility
Customer Service Mindset: Exceptional written, verbal, and interpersonal communication skills designed to easily interface with older adults, families, and medical professionals.
Field Mobility: Willingness and flexibility to leave the office to meet clients and network with local community providers across Ocean and Monmouth Counties.
Mission Alignment: Deep empathy for seniors and individuals navigating the onset of advanced age or illness, with a strong drive to deliver an exceptional client journey.
🎁 Perks & Benefits
Griswold Home Care supports its operational leaders with a robust professional platform designed to reward performance and celebrate community impact:
Comprehensive Compensation: Highly competitive base salary structures scaled to meet regional benchmarks and industry-specific leadership metrics.
Professional Growth Tracks: Practical career development pathways with exposure to full-scale healthcare business administration, sales, and HR.
Collaborative Support Infrastructure: A unified corporate office culture that provides the technological tools, resources, and shared network systems necessary to manage your branch smoothly.
Inclusive Environment: An Equal Opportunity Employer workspace that values diverse perspectives and protects team members from any form of unfair discrimination or harassment.
🚀 How to Apply
Click the official application link below.
Ensure your resume explicitly highlights your professional background with office management, customer service, staff supervision, and any experience within the healthcare, senior care, or home service industry.
Submit your application parameters before the regional recruitment cycle is finalized.