Customer Service Sales Specialist Job in Lahore (Remote)
Orient Biz Tech, a fast-growing digital marketing and BPO company, is searching for a talented Customer Service Sales Specialist for its team.
This role is perfect for people skilled in both customer support and sales, and who enjoy working remotely. Orient Biz Tech aims to provide clients with personalized solutions so they can succeed in the digital landscape.
In this position, you'll be the main bridge between the company and its clients, which directly impacts business growth and customer loyalty. If you're based in Lahore and have excellent communication skills, this is a fantastic career opportunity.
Salary, Location, and Employment Type
When it comes to remote jobs, flexibility and salary matter most to candidates:
Job Location: Lahore, Punjab (Remote / Work from Home)
Employment Type: Full-time
Salary: Market-competitive salary and performance-based incentives.
Company: Orient Biz Tech
Job Summary and Responsibilities
As a Customer Service Sales Specialist, your main goal is to improve customer interactions and boost sales through solutions. You'll stay in touch with clients by phone and email.
Key Responsibilities
Customer Interaction: Respond to customer queries quickly and professionally via phone and email.
Problem Resolution: Understand customers’ issues and provide solution-oriented support.
Sales Driving: Use effective communication to create new business opportunities and suggest new products to existing clients.
Relationship Management: Build and maintain strong, lasting client relationships to increase customer retention.
Quality Support: Deliver high-quality assistance in every interaction to keep customer satisfaction standards high.
Database Management: Properly record all interactions and customer details in the CRM system.
Support Channels: Deliver excellent support across multiple channels (Phone, Email, Chat) at the same time.
Feedback Collection: Gather feedback from customers and share it with internal teams to help improve services.
Qualifications and Skills
We prefer professionals who can balance both sales and support.
Customer Service: Strong skills in customer support and service delivery.
Communication: Professional speaking and writing abilities in English and Urdu.
Phone Etiquette: Familiarity with the standards and professional tone for phone conversations.
Problem-Solving: Ability to solve issues proactively.
Time Management: Skill in handling multiple tasks at once in a remote environment.
Technical Tools: Basic knowledge of CRM software and customer relationship tools (a plus).
Experience: Previous experience in sales or the BPO industry gives you an edge.
Role Details
| Feature | Details |
| Seniority Level | Entry to Mid-Level |
| Industry | BPO / Digital Marketing |
| Employment Type | Full-time |
| Job Function | Sales & Customer Support |
Who Should Apply? (Cultural Fit)
Orient Biz Tech values people who make innovation and client success their top priorities. This role is for self-motivated professionals who can stay disciplined even while working remotely.
If you want to grow in an environment that values strategic partnerships and expert attention, you’ll fit right in. We prefer candidates always looking for new ways to improve the customer experience.
Apply Now
Don’t miss out on this excellent remote opportunity from Lahore.
Professional Advice
When applying, make sure to mention any past sales achievements or customer resolution cases in your CV. For remote jobs, a strong internet connection and a quiet workspace are very important, so highlighting these in your interview can boost your chances.